Testimonial Builder

Privacy Policy

How we handle your data

Last updated: November 23, 2024

Introduction

Welcome to Testimonial Builder. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our service.

Data We Collect

When you use Testimonial Builder, we collect the following information:

  • Business name and service/program name you provide
  • Client testimonial responses (answers to our questions)
  • Optional client social media profiles (if provided)
  • Language and tone preferences for generated content

How We Use Your Data

Your data is used solely to provide our testimonial generation service:

  • To generate AI-powered testimonial variants based on client input
  • To create shareable links for collecting testimonials
  • To display generated testimonials to you (the service provider)

Third-Party Data Processors (GDPR/AVG Transparency)

To deliver our service, we work with the following third-party processors:

Supabase (Data Storage)

All testimonial requests, client answers, and generated outputs are stored securely in our Supabase database. Supabase is GDPR-compliant and provides enterprise-grade security.

OpenAI (AI Processing)

Client testimonial answers are processed by OpenAI's API to generate the testimonial variants. OpenAI does not use your data to train their models. Data sent to OpenAI is processed in accordance with their privacy policy.

Your Rights Under GDPR/AVG

As a user in the European Union, you have the following rights:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Request corrections to inaccurate data
  • Right to Erasure: Request deletion of your data
  • Right to Data Portability: Receive your data in a machine-readable format
  • Right to Object: Object to processing of your data

To exercise any of these rights, please contact us at privacy@testimonialbuilder.app.

Data Retention

We retain your data for as long as you actively use our service. You can request deletion of your data at any time by contacting us. Deleted data is permanently removed from our systems within 30 days.

Security

We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS), secure database access controls, and regular security audits.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us at:

Email: privacy@testimonialbuilder.app